Terms of Service
Last Updated: March 15, 2025
Welcome to Phone Helper. Please read these Terms of Service ("Terms") carefully before using our website and services.
By accessing or using Phone Helper, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.
1. Service Description
Phone Helper provides an online troubleshooting service for mobile devices. Our platform uses artificial intelligence to generate customized troubleshooting steps based on the device model and issue description provided by users.
Our service is intended to help users diagnose and resolve common mobile device issues. We do not guarantee that our troubleshooting steps will resolve all problems, and we are not responsible for any damage that may occur from following the provided instructions.
2. User Responsibilities
When using our service, you agree to:
- Provide accurate information about your device and issue
- Use the service only for its intended purpose
- Follow troubleshooting steps at your own risk
- Not attempt to reverse engineer, decompile, or otherwise attempt to extract the source code of our service
- Not use our service for any illegal purpose or in violation of any local, state, national, or international law
- Not attempt to gain unauthorized access to any portion of the service or any other systems or networks connected to the service
- Not use our service in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the service
3. Intellectual Property
Phone Helper and its original content, features, and functionality are and will remain the exclusive property of Phone Helper and its licensors. The service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Phone Helper or its affiliates or licensors. You must not use such marks without the prior written permission of Phone Helper.
4. Disclaimer of Warranties
Your use of Phone Helper is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. Phone Helper expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Phone Helper makes no warranty that:
- The service will meet your requirements
- The service will be uninterrupted, timely, secure, or error-free
- The results that may be obtained from the use of the service will be accurate or reliable
- The quality of any information or service obtained through the service will meet your expectations
- Any errors in the service will be corrected
5. Limitation of Liability
In no event shall Phone Helper, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the service
- Any conduct or content of any third party on the service
- Any content obtained from the service
- Unauthorized access, use, or alteration of your transmissions or content
- Any damage to your device resulting from following troubleshooting instructions provided by our service
6. Third-Party Links
Our service may contain links to third-party websites or services that are not owned or controlled by Phone Helper. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Phone Helper shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
7. Advertising
Phone Helper may display advertisements and promotions within the service. The manner, mode, and extent of advertising by Phone Helper are subject to change without specific notice to you. By using our service, you agree that Phone Helper may place advertising on the service.
8. Termination
We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will immediately cease.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
11. Contact Us
If you have any questions about these Terms, please contact us:
- By email: [Your Email Address]
- By visiting the Contact Us page on our website